The support service is always ready to answer its visitors in several languages. Assistance is also provided in Russian, which is available every day from 10.00 to 19.00 (EET), i.e. from 11.00 to 20.00 Moscow time. English assistance is provided from 10.00 to 22.00 (EET).
Consultants provide detailed and understandable information on issues of interest. Despite the professional functioning of the support team, there is a lot of feedback from players about the slow delivery of advice.
You can get help in the following ways:
- by e-mail (link to e-mail where consultations are provided in Russian: russia@betfair.com);
- via online chat;
- by phone.
